Navigation Aggravation: Trying to Schedule a Doctor’s Appointment

My experience shown within a flowchart in trying to set up an appointment with my general practitioner. I can’t call the office directly. I have to go through a centralized portal. I waited over 20 minutes to get a representative and in that time I was barraged by their automated marketing and promotional messages.

P.S. I could not get an appointment within a period of time so that they could address my immediate issues.

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